
It's hard to commit. We understand. So let us show you how our meal kits can make your evenings healthy, easy and convenient. We're pretty certain once you've had your first date with us, you'll want to make it a steady thing.
A cooler bag/box and ice packs are designated to you when you place an order. With each subsequent delivery, a new cooler bag/box and ice packs will arrive. Since we reuse the bags and ice packs, please have the old cooler bag/box and ice packs out and available for the driver to collect at each delivery. There is an Unreturned Bag Fee (UBF) of $12/bag. You will be notified of any outstanding bags/boxes once they've been tallied at the end of the month. If we are unable to collect after making the attempt to do so, you will be charged the non-refundable UBF per outstanding bag. To avoid this fee, please do not forget to leave bags for the driver or allow them to accumulate. For more information on this policy or how to return your bag please visit the FAQ page.